Terms and Conditions
Recrutiable Ltd online recruitment software subscription service agreement.
BY COMPLETING AND SUBMITTING THE FORM AND/OR ACCESSING THE Recrutiable Ltd ONLINE SERVICE (“Recrutiable Ltd”, OR THE “SERVICE”) YOU REPRESENT THAT YOU ARE OVER THE AGE OF 18 TO REGISTER FOR THE SERVICE (IF YOU ARE USING THE SERVICE AS AN INDIVIDUAL). IF YOU ARE SIGNING UP YOUR COMPANY TO USE THE SERVICE, YOU REPRESENT THAT YOU HAVE COMPLETE AUTHORITY TO ENTER INTO THIS AGREEMENT ON BEHALF OF YOUR COMPANY. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF YOUR COMPANY, THE TERM “YOU” IN THIS AGREEMENT MEANS YOUR COMPANY AND ALL OF ITS EMPLOYEES. EITHER AS AN INDIVIDUAL OR ON BEHALF OF YOUR COMPANY, YOU ARE AGREEING TO ALL THE TERMS OF THIS SUBSCRIPTION SERVICE AGREEMENT (THE “SERVICE AGREEMENT” OR “THIS AGREEMENT”).
IF YOU DO NOT AGREE TO THE TERMS OF THIS SERVICE AGREEMENT, PLEASE DO NOT SUBMIT THE FORM OR REQUEST A SUBSCRIPTION TO THE SERVICE.
Terms and conditions.
Recrutiable Ltd will grant you a Free Account for a trial period of 1 month. During your trial period you can try all available features. At the end of the trial period you will be contacted by a member of our team to see if you wish to continue to use Recrutiable Ltd as a PAID for service. You are under no obligation to continue using Recrutiable Ltd after the trial period. If you continue to use our service after your trial period we will set a Live Billing date and confirm your selected services and associated costs.
Recrutiable Ltd is pre-integrated with our Partner services, you will not be charged by us for the use of this integration. If you choose to purchase any of our Partner products or services they will charge you directly and offer support for said products or services.
Recrutiable Ltd will share your registration details with our partners only so they can offer you access to their products during our trial period. Note our partners may or may not offer a trial of their products or services. You are under no obligation to take any products or services offered.
1. The Service
The Service consists of a browser interface, data encryption, data transmission, data access (as available) and, if applicable, synchronization software and data storage. As used in this Agreement the terms “You” and “Yours” encompasses each user accessing the Service by means of a valid account established by You including, if you are a corporation, all employees of Your corporation. You are responsible for obtaining and maintaining all computer hardware, software and communications equipment needed to access the Service, and for paying all third-party access charges (e.g., ISP, telecommunications) incurred while using the Service.
Recrutiable Ltd makes no guarantees as to the continuous availability of the Service or of any specific feature(s) of the Service. Recrutiable Ltd will inform you of any significant changes to the Service or to the terms and conditions of this Agreement that it may make from time to time.
2. Use of Recrutiable Ltd
Recrutiable Ltd grants to You subject to the terms and conditions of this Service Agreement, an individual, personal, non-sub licensable, non-exclusive and non-transferable license to use Recrutiable Ltd, in object code form only, and only in accordance with the applicable end user documentation, if any, and solely in conjunction with this Service Agreement.
Neither You (and if You are a company, none of Your employees) will, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to discover the source code or underlying ideas or algorithms of the Recrutiable Ltd product; modify, translate, or create derivative works based on the Recrutiable Ltd product; or rent, lease, distribute, sell, resell, assign, or otherwise transfer rights to the Recrutiable Ltd product; use the Recrutiable Ltd product for timesharing or service bureau purposes or otherwise for the benefit of a third party; or remove any proprietary notices or labels on the Recrutiable Ltd products. Because the Recrutiable Ltd is proprietary, You agree not to publish or disclose to
third parties any evaluation of Recrutiable Ltd’s Software without Recrutiable Ltd’s prior written consent. You acknowledge that Recrutiable Ltd retains exclusive ownership throughout the world of all Recrutiable Ltd products, any portions or copies thereof, and all rights therein. Upon termination of this Service Agreement for any reason, this License will terminate, and You, and any user accessing the Service by means of a company account, if applicable, will cease to use or have access to the Recrutiable Ltd product.
3. Restrictions and Policies
A. General Use. You will not use the Service in any way for spamming, chain letters, junk mail or distribution lists to contact any person who has not given specific permission to be included in such. You agree not to transmit or permit Your employees to transmit through the Service any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind. You will only use the Service for lawful purposes, in compliance with all applicable laws including, without limitations, copyright, trademark, obscenity and defamation laws. Unlawful activities may include (without limit) storing, distributing or transmitting any unlawful material, attempting to compromise the security of any networked account or site, or making direct threats of physical harm. You hereby agree to defend, indemnify and hold Recrutiable Ltd blameless against any claim or action that arises from Your use of the Service in an unlawful manner or in any manner inconsistent with the restrictions and policies stated herein.
It is Recrutiable Ltd’s policy to respect the privacy of its users. Recrutiable Ltd provides information such as your name, address, and credit card number to organizations (such as credit verification and billing services) to ensure that we receive proper payment for our services. Recrutiable Ltd will not share, rent, sell, or trade personal information (including e-mail addresses) that identifies our customers or users to third parties. Recrutiable Ltd will not share, rent, sell, or trade data contained in Your account. However, Recrutiable Ltd may use this information to contact You to ensure that You are satisfied with Recrutiable Ltd products or services, learn about any ideas you may have to improve our offerings, call your attention to additional offerings or services provided by Recrutiable Ltd, and communicate other information that Recrutiable Ltd believes will be useful. In addition, Recrutiable Ltd may share e-mail address and other information required to ensure that Recrutiable Ltd channel partners and contractors can provide services and support subscribed to by you.
Recrutiable Ltd may occasionally ask You to provide demographic or personal preference data. If You elect to provide such data, Recrutiable Ltd may use them to analyse the characteristics of Recrutiable Ltd customers and visitors to the Recrutiable Ltd Web site. Recrutiable Ltd may also use such data to customise the specific information provided to You, or tailor it to better meet Your needs. Recrutiable Ltd may share information aggregated from such data with third parties without notifying you.
C. Data Ownership Policy.
All data uploaded and stored within Recrutiable Ltd is legally owned by You. Recrutiable Ltd will not under any circumstances contact, share, rent, sell, or trade any stored data to any other third party unless required to do so by Law.
D. Data Backup and Security.
Recrutiable Ltd shall use all reasonable efforts to protect Your data behind secure firewall systems. Recrutiable Ltd will conduct daily data backups, and store a complete daily backup of all full-system data in a separate data facility.
E. Fair Use Policy.
Recrutiable Ltd operates a Fair Use Policy in connection with data storage enabling reasonable storage in relation to the business practices of any individual client and revenue we receive for the service. We do not imposed any set storage limits and ask that You do not abuse this policy. Recrutiable Ltd is not to be used as a repository for bulk storage from other internet sources i.e. Job boards or CV databases. Recrutiable Ltd reserves the right to charge additional storage fees or suspend accounts if this policy is abused.
When you interact with Recrutiable Ltd our web server sends a cookie to your computer. Cookies are files that web browsers place on a computer’s hard drive and are used to tell us whether customers have used the service previously. Standing alone, cookies do not identify you personally. They merely recognize your browser.
There are two types of Cookies: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you’ve closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
Recrutiable Ltd uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows Recrutiable Ltd to process your transactions and requests. Session cookies help us make sure you are who you say you are after you’ve logged in and are required in order to use the Recrutiable Ltd application. Recrutiable Ltd uses persistent cookies, that only Recrutiable Ltd can read and use, to identify the fact that you are a Recrutiable Ltd customer or a visitor. We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users or visitors who disable their web browsers’ ability to accept cookies will be unable to use all aspects of our product and services.
Recrutiable Ltd, or its designee(s), shall provide e-mail and or ‘Live Support’ between 9:00am and 6:00pm Monday-Friday (GMT), except on public holidays, but has no obligation to provide You with hard-copy documentation, upgrades, enhancements, modifications, or other support unless specifically contracted for. Support hours provided by Recrutiable Ltd resellers are pursuant to their normal business hours, which may differ from those of Recrutiable Ltd’s or Recrutiable Ltd’s designees.
5. Data Import
Recrutiable Ltd provides a bulk import interface enabling a swift free self-service import facility for your data. You are responsible for the loading of Your data, its quality and integrity. Any expertise required to correct errors in data entry will attract charges to correct these at our standard rates. Recrutiable Ltd does not as part of this agreement provide a managed data import or data migration service as standard. Recrutiable Ltd can provide a paid for data import or data migration service for further information and to obtain costs please contact our technical support team.
Ease of use has been a major part in the development of Recrutiable Ltd but we understand that well conducted training can be the key to effective and efficient use of the product.
Recrutiable Ltd provides free on-line induction training to all users. You are responsible for booking training and this can be done via our website. Please select which training course you wish to attend and the date you wish to attend.
Recrutiable Ltd delivers all free training via the internet using the latest remote working tools and cover all key elements of the product. Free training is delivered concurrently to multiple users from different agencies.
Note: Recrutiable Ltd has a wide range of additional training packages available. Our dedicated trainers can visit your premises these sessions are charged on a per person basis. Please contact customer services for further details.
7. Bulk Email
You are responsible for all content sent via email in accordance with point 3. Restrictions and Policies A. General Use. Recrutiable Ltd cannot and will not be held responsible for any issues, complaints or blacklisting that a rise from using this functionality or any abuse of the system.
8. Inbound Email
This is a paid for optional module with a monthly charge per user. Please refer to the order panel information tab for details on monthly fees.
What we do.
Recrutiable Ltd will provide an email interface that will enable You to store, forward, reply to and delete inbound email(s). Recrutiable Ltd will only receive Inbound emails from your ISP and or email provider should you subscribe to this service. You are responsible for setting up Inbound email with Your ISP and or email provider. You are responsible for ensuring that your ISP and or email provider has the ability to provide this service. Recrutiable Ltd will store the email(s) against a matching contact automatically using the email address contained within the Inbound email to cross reference your database for a correct match, where no match is found Recrutiable Ltd will provide the functionality to manually create a record and store the Inbound email(s) for new contacts.
What we don’t do for the avoidance of doubt.
We do not act as your ISP or email provider therefore accept no liability what so ever for emails undelivered to us by said provider(s) for storage. Recrutiable Ltd should not be seen as your only email storage facility for business emails. It is good business practice to make provision for backups of your email to be stored at a another location for additional safe keeping.
Inbound email support, we do not provide technical support for Inbound email in respect of identifying why emails are not delivered to Recrutiable Ltd. We will not engage in correspondence with Your ISP and or email provider. You are responsible for said communications.
Maximum attachment file size 1mg per email, larger files may be rejected by the system for storage.
CV storage limited to 1GB per cleint, additional storage can be purchased for an additional fee as required.
9. Recrutiable Ltd Mobile Service
We provide this service free of charge. Recrutiable Ltd provides the Recrutiable Ltd mobile service on an access only basis. We do not record your users use of this feature or record as activity notes within the contacts record any telephone calls made or texts or emails sent from the users phone.
10. Exchange Synchronisation
This is a paid for optional module with a monthly charge per user. Please refer to the order panel information tab for details on monthly fees. You must be running an exchange service to use this module.
What we do.
Recrutiable Ltd will provide an interface that will enable You to sync your Inbox, Sent items and dairy entries in Outlook with your Recrutiable Ltd Inbox, Sent items and diary. Recrutiable Ltd will only sync your emails and diary should you subscribe to this service. You are responsible for setting up the service and storing the Login details to your Exchange service. You are responsible for ensuring that your Exchange provider has the ability to provide this service. Recrutiable Ltd will store the email(s) against a matching contact automatically using the email address contained within the email to cross reference your database for a correct match, where no match is found Recrutiable Ltd will provide the functionality to manually create a record and store the email(s) for new contacts.
We are do not provide e-mail or instant message services in the platform, all data (CV uploads or Video recordings) will be deleted (unless otherwise contracted with Recruitable Ltd.) on cease or termination of contracts and or failure to pay for the service
What we don’t do for the avoidance of doubt.
Recrutiable Ltd should not be seen as your CV or interview response storage facility for your business business (unless otherwise contracted with Recruitable Ltd.). It is good business practice to make provision for backups of your email to be stored at another location for additional safe keeping.
11. Provision of Contact and Billing
Information and Payment of Fees
If the terms of Your Recrutiable Ltd Online account require You to pay for the Service, You agree to provide Recrutiable Ltd with accurate billing information and with truthful, accurate, and complete contact information, including Your legal name, company name, street address, e-mail address, and telephone number, and to update this information within 30 days of any change to it. If the contact information You have provided is false or fraudulent, Recrutiable Ltd reserves the right to terminate Your access to the Service immediately without any obligation to return Your data. You agree to pay Recrutiable Ltd the then applicable fees (the “Fees”) by a payment method to be determined by Recrutiable Ltd at its sole discretion (credit card, debit card, bank transfer). Recrutiable Ltd reserves the right to change the form of payment upon reasonable prior notice to You.
Applicable fees for use of the service and additional services are available on Recrutiable Ltd via the Admin Tab and are clearly and individually displayed by clicking the Info Tab or by contacting Recrutiable Ltd, or by contacting authorized third parties. Recrutiable Ltd reserves the right to change the fees, applicable charges and usage policies and to institute new charges at any time, upon sixty (60) days prior notice to You (which will be sent by e-mail). The Fees will automatically be charged monthly in arrears on the anniversary of Your signup date (Billing Date). Payment by fraudulent means will result in immediate and permanent termination of the account, and possible criminal penalties.
By default all accounts are to be settled by either a valid credit or debit card. We offer the facility to pay service charges by Electronic Bank transfer, Internet Banking and Cheque. If you want to settle your account by any of these methods you MUST contact us to set up this facility which is subject to status.
All invoices are due for payment immediately, however our reminder cycle allows 14 days before the account and all user licences are suspended and marked delinquent.
Whilst your account remains unpaid you will not be able to purchase additional Users or Modules. If You subscribed to the Downloadable Backups module this will be blocked/suspended until payment has been received.
For credit or debit card payments, Your account will be considered delinquent if Your credit card company refuses for any reason to pay the amount billed to it and that amount remains unpaid 30 days following the billing cycle.
Unpaid charges are subject to interest of 3% per month on any outstanding balance, or the maximum permitted by law, whichever is less, plus all expenses of collection.
Any account which is suspended for more than 30 days will be considered delinquent and will be terminated without any obligation on the part of Recrutiable Ltd to maintain Your data.
If You believe Recrutiable Ltd has billed You incorrectly, You must contact Recrutiable Ltd immediately stating the error or problem that has occurred, in order to receive an adjustment or credit if applicable.
Bank charges, You are responsible for any charges incurred in making payment to Recrutiable Ltd. All payments must be to the full Invoice value.
Prices are guaranteed for the period stated on the Order Form purchased by You via the Admin tab within the system. All prices and purchase options are clearly displayed and or in your contract.
If any Services to be used within any time period specified on the Order Form are not used within that period of time they may not be carried over into any subsequent period. You are responsible for payments for any unused Services Ordered.
All prices are subject to VAT (United Kingdom Value Added Tax) at the applicable rate.
13. Publicity and Marketing
By becoming a subscriber of the Service, Recrutiable Ltd may, at its discretion, issue a press release announcing the use of the Service by You. If use of the Service performs to Your satisfaction, You agree to provide Recrutiable Ltd with a quote from the primary decision maker and a user of the Service, as well as work with Recrutiable Ltd to approve, and not unreasonably withhold approval for, a press release. As of the effective date of paid subscription activation, You hereby grant Recrutiable Ltd the right to reference You, along with Your logo, on the customers section of Recrutiable Ltd’s web site until such time as: (a) this agreement is terminated or (b) You discontinue use of the Service.
14. Passwords and Security
You will choose or be given all applicable passwords to use in connection with the Service. You are entirely responsible for maintaining the confidentiality of Your passwords and account (including, if applicable, the passwords and accounts of each user accessing the Service by means of an account established by You). Furthermore, You are entirely responsible for any and all activities that occur under Your account (including, if applicable, the accounts of each user accessing the Service by means of an account established by You), and You shall ensure that You exit from Your account at the end of each session. You shall notify Recrutiable Ltd immediately of any unauthorized use of Your account (including, if applicable, the passwords and accounts of each user accessing the Service by means of an account established by You) or any other breach of security. Recrutiable Ltd cannot and will not be liable for any loss or damage arising from Your failure to comply with these requirements.
15. Browser and operating system policy
Recrutiable Ltd operates in the following browsers Internet Explorer 7.x as a minimum and Firefox running on Windows or Mac operating systems.
16. Job posting
Employment agencies and employment businesses
If you are operating as a employment agency or an employment business (as defined by the Employment Agencies Act 1973 (‘the Act’) it is your responsibility to ensure that advertisements you place via Recrutiable Ltd to your website or any third party job boards comply with your obligations under the Act and Conduct of Employment Agencies and Employment Businesses Regulations 2004 and or any local Acts that apply. You agree to comply with the Act(s) and these regulations as they affect the conduct of your business and the advertisements you place on your website and these job boards.
17. Data Protection
It is Your responsibility to apply and hold a valid Data Protection number in line with Your responsibilities as a employment agency and employment business in-line with the Data Protection Act 1998 or any local Acts. Recrutiable Ltd is not responsible and cannot be held responsible for Your failing to comply with said Act(s).
User accounts, last one(1) calendar month from date of Service Authorization. Upon expiration or termination at the conclusion of the month, if You choose not to continue a Recrutiable Ltd subscription, You will immediately cease all use of the Service, including the Recrutiable Ltd product and any documentation.
This Service Agreement is a monthly agreement, renewable unless either party requests termination of the agreement by giving thirty (30) days notice. If You have purchased the Services, You will pay in full for the Service up to and including the last day of the contract term. To cancel the Service or reduce/remove modules/services provided by Recrutiable Ltd, You must update Your account via the ADMIN tab. Recrutiable Ltd will email you detailing the contract details and Fees due on the anniversary of your subscription date (Billing Date).
Recrutiable Ltd will delete archived data, but will not do so until ninety (90) days after the termination of this Agreement.
Recrutiable Ltd will not communicate this and will simply remove all data and close the account.
Upon expiration or termination, You will immediately cease all use of the Service, including the Recrutiable Ltd product and any documentation.
Delinquent accounts must be brought to good standing in order to receive data. The following provisions of this Service Agreement shall survive termination or expiration of this Agreement: Section 2 (regarding Recrutiable Ltd’s ownership), 3, 8 (regarding payment obligations), 11, 15, 16, 17 and 18. Termination is not an exclusive remedy and all other remedies will be available whether or not the license granted herein is terminated. Notwithstanding the foregoing, if You are dissatisfied with the Service, the materials available on or through the Service, or with any of Recrutiable Ltd’s terms and conditions, Your sole and exclusive remedy is to discontinue using the Service.
19. Warranty and Disclaimer
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, AND Recrutiable Ltd DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. SOME COUNTRIES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. Recrutiable Ltd DOES NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR NETWORK, OR LOSS OF DATA THAT RESULTS FROM USE OF THE SERVICE.
20. Limitation of Liability
Recrutiable Ltd’S TOTAL LIABILITY WITH RESPECT TO THE SUBJECT MATTER OF THIS SERVICE AGREEMENT (INCLUDING, BUT NOT LIMITED TO, LIABILITY ARISING OUT OF CONTRACT, TORT, STRICT LIABILITY, BREACH OF WARRANTY OR OTHERWISE), WILL BE LIMITED TO THE FEES PAID BY YOU TO Recrutiable Ltd FOR THE SERVICE UNDER THIS SERVICE AGREEMENT IN THE 12 MONTHS PRIOR TO THE ACT OF INJURY THAT GAVE RISE TO THE LIABILITY. NEITHER Recrutiable Ltd NOR ITS LICENSORS SHALL BE LIABLE IN ANY EVENT FOR LOSS OR INACCURACY OF DATA, LOSS OF PROFITS OR REVENUE, OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THE COST OF ANY SUBSTITUTE PROCUREMENT), WHETHER OR NOT FORESEEABLE AND EVEN IF Recrutiable Ltd HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This Agreement is between Recrutiable Ltd and You, and is not for the benefit of any third party, whether directly or indirectly (including, if applicable, any user accessing the Service by means of an account established by You). The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable or sub licensable by You except with Recrutiable Ltd’s prior written consent. THIS AGREEMENT WILL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH ENGLISH LAW. YOU AND Recrutiable Ltd AGREE TO SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE COURTS LOCATED IN ENGLAND. You and Recrutiable Ltd agree that any cause of action arising out of or related to this Service must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred. Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous or contemporaneous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all modifications must be in writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this Agreement and You do not have any authority of any kind to bind Recrutiable Ltd in any respect whatsoever. In any action or proceeding to enforce rights under this Agreement, the prevailing party will be entitled to recover costs and attorneys’ fees. All notices under this Agreement will be in writing and will be deemed to have been duly served, if personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested. It is the express will of the parties that this Agreement and all related documents have been drawn up in English.